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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S F

September 1, 2026

5  out of  5
rating by S F
"I called with a problem that my son was having with his insurance and asked for help. Wow. I was so impressed that Rachel answered all my questions even though she didn’t have to. She was amazing and mad me feel so at ease. She truly cared about me and othered wonderful advice. I will recommend her highly to everyone. Thank you so much for caring about me and helping my son even though he does not have State Farm currently. He will be switching and I will always be loyal to Melanie and her team."
We responded:
"Thank you so much for the wonderful review. We’re truly glad Rachel was able to help you with your son’s insurance situation and that she made you feel at ease. We really appreciate your trust, and we can’t wait to support you—welcome to the State Farm family when your son makes the switch!

If you ever need anything, please don’t hesitate to reach out. 😊"
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curtis Oliver

August 26, 2026

5  out of  5
rating by curtis Oliver
"Through a bidding process came upon this State Farm agent and was very pleasantly surprised with the professionalism, attention to details and full explanation of what and why I should purchase what I did. I deal with Jada and Rachel and they couldn't be more responsive. We recently purchased a place in SC and they have been great in advising us on how to deal with different state laws. Highly recommend this agency and especially the well trained staff."
We responded:
"Curtis, thank you for your fantastic review! I'm glad to hear that Natalie provided you with such responsive and detailed service. It's wonderful to know that her guidance on navigating state laws in SC was helpful. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
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Christopher Ruffolo

August 21, 2026

5  out of  5
rating by Christopher Ruffolo
"Always so helpful and expedient. Great people to deal with."
We responded:
"Christopher thank you for the wonderful 5-star review! We’re glad to hear you found the price great and that our team has been helpful and quick to respond. We truly appreciate you choosing us for your vehicle insurance."
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Suzanne Loder

August 20, 2026

5  out of  5
rating by Suzanne Loder
"Roxie at Melanie Stone’s State Farm Insurance office helped me so much today! We received the dividend email and had no luck using the website. She actually got it to work and accomplished it for us! Thank you for such good service! It’s rare these days!"
We responded:
"Suzanne, thank you so much for the wonderful review! We’re so glad Roxie was able to get everything working and take care of it for you. We know how frustrating technology can be when it doesn’t cooperate, and we’re always happy to step in and help. We truly appreciate your kind words and your trust in our team!
"
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Raul Moncada

August 19, 2026

5  out of  5
rating by Raul Moncada
"Great help from Natalie Caro in this agency!! She was transparent and very helpful! She went above and beyond to help out in my case. Thank you!"
We responded:
"Raul, thank you so much for the 5-star review! We’re thrilled to hear that Natalie provided you with transparent, helpful service and went above and beyond to assist you. We truly appreciate you taking the time to recognize her and our agency. Thank you for trusting our team!
"
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Mira Kostak

August 11, 2026

5  out of  5
rating by Mira Kostak
"A wonderful, professional, office of caring and extremely knowledgeable people. Having been a client for about 14 years, I knew I could fully rely on their expertise and friendly, immediate help with any questions or issues concerning both my home and auto coverage. They took great care of me. I strongly recommend Melanie Stone’s State Farm insurance brokerage."
We responded:
"Thank you so much, Mira, for your incredibly kind words and, most of all, for trusting our agency for nearly 14 years! Your loyalty means so much to our entire team. We’re grateful to have been there for you over the years and to help with your home and auto insurance whenever questions or needs arose. Providing knowledgeable, caring, and prompt service is always our goal, so hearing about your experience is truly rewarding. Thank you for your confidence in Melanie Stone State Farm and for your wonderful recommendation. We sincerely appreciate you and look forward to continuing to take great care of you for many years to come!"
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Natti Swaminathan

August 7, 2026

5  out of  5
rating by Natti Swaminathan
"I’ve been with Melanie Stone, State Farm Insurance since 2019, and they’ve handled both my auto and homeowners insurance throughout that time. Their team has consistently been professional, responsive, and easy to work with. Whenever I’ve had questions or needed assistance, they’ve always responded promptly and made the process seamless.

A special thank you to Jada, who has been an absolute pleasure to work with. She is knowledgeable, friendly, and always goes above and beyond to provide excellent customer service. It’s rare to find an insurance agency that combines professionalism with such a personal touch. I highly recommend Melanie Stone Insurance to anyone looking for a reliable and trustworthy insurance agency."
We responded:
"Thank you so much, Natti, for your thoughtful review and for trusting Melanie Stone State Farm with your auto and homeowners insurance since 2019! We truly appreciate your loyalty and are grateful for the opportunity to serve you. It means so much to hear that our team has consistently provided professional, responsive service and made your insurance experience seamless. Jada will be especially happy to hear your kind words—she takes great pride in helping our customers and going the extra mile. Thank you again for your recommendation and for being part of our agency family. We're always here whenever you need us!"
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Daniel Donahue

August 5, 2026

4  out of  5
rating by Daniel Donahue
"I was a previous customer who left due to State Farm price increases. I have returned because the pricing is more competitive now and the customer service far exceeds other companies. Everyone @ the agency is responsive and professional and works to help their customers. I can't thank you enough for helping me out. Only reason I didn't give them 5 stars is because I think the whole industry is over priced, that's a State Farm problem not a Melanie Stone Agency problem."
We responded:
"Thank you for your honest feedback, Daniel, and welcome back! We're so glad you gave us another opportunity to earn your business. It means a lot to hear that our team's responsiveness and customer service made a difference. We understand your concerns about insurance costs, and we truly appreciate your perspective. Our goal is always to help our customers find the best value and provide the support they deserve. Thank you for your trust—we're grateful to have you back!"
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Mike Barrett

August 5, 2026

5  out of  5
rating by Mike Barrett
"Melanie Stone State Farm office is very professional and helpful. Any time I call they have the information I need. Easy to work with your insurance needs"
We responded:
"Thank you so much for your kind review, Mike! We're glad to hear you've found our office professional, helpful, and easy to work with. Providing the information and service our customers need is always our goal. We truly appreciate your trust in Melanie Stone State Farm and look forward to helping you with your insurance needs for years to come!"
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Alex Duncan

July 31, 2026

5  out of  5
rating by Alex Duncan
"Natalie and her team did an amazing job making our move from VA to Charlotte incredibly smooth. From our homeowners policy to transferring our vehicles, she walked us through the process step by step. Don’t know if we could have accomplished it without her."
We responded:
"Thank you so much, Alex, for your wonderful 5-star review! We truly appreciate you taking the time to share your experience. It was our pleasure to help make your move from Virginia to Charlotte as smooth and stress-free as possible. We're so glad we could assist with transferring your auto insurance and getting your homeowners policy in place every step of the way. Welcome to North Carolina—we're excited to have you here, and we're always just a phone call away if you need anything. Thank you for choosing our agency!"
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Marat Akopian

July 31, 2026

5  out of  5
rating by Marat Akopian
"I’ve been with Melanie Stone State Farm for over 10 years, and they’ve consistently provided outstanding service. Every one of my insurance policies is with them, and they’ve been there through many important family milestones and changes over the years. Jada and the entire team are always responsive, knowledgeable, and genuinely care about making things easy. I highly recommend them to anyone looking for an insurance agency they can trust."
We responded:
"Thank you so much, Marat, for your loyalty and kind words! It truly means the world to us that you've trusted Melanie Stone State Farm with your insurance needs for more than 10 years. Being able to help you and your family through so many milestones has been an honor. We're especially glad to hear that Jada and the rest of our team have provided the responsive, knowledgeable service you deserve. Thank you for your continued trust and for recommending our agency—we look forward to being here for you and your family for many years to come!"
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Judy Tonkin

July 31, 2026

5  out of  5
rating by Judy Tonkin
"All of the State Farm agents at this Blakeney location are always extremely helpful, knowledgeable, and courteous. I would highly recommend this insurance agency to anyone."
We responded:
"Thank you so much, Judy, for your wonderful 5-star review! We truly appreciate your kind words and your recommendation. It's great to hear that our team at the Blakeney office has consistently provided you with helpful, knowledgeable, and courteous service. We're grateful for the opportunity to serve you and look forward to being here whenever you need us. Thank you for choosing our agency!"
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Eric Sutton

July 30, 2026

5  out of  5
rating by Eric Sutton
"Melanie and her team are professional, knowledgeable, and provide great service to their customers. I recommend you reach out to them, they will take good care of you."
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Betsy Maronich

July 30, 2026

5  out of  5
rating by Betsy Maronich
"I’ve always had such a wonderful experience with State-farm. I’ve been a client for many years and they’re so eager to help, provide prompt feedback and guidance when needed. Rachel has been so dependable and always come through in a bind! Very grateful for their amazing costumer service!"
We responded:
"Thank you so much for the wonderful 5-star review, Betsy! We’re so happy to hear you’ve had consistently great experiences with State Farm over the years—and we’ll be sure to share your kind words with Rachel. We truly appreciate your trust and are always here to help when you’re in a bind! 😊"
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Karen Gaska

July 23, 2026

5  out of  5
rating by Karen Gaska
"Melanie Stone State Farm Agency has been my longtime partner for homeowners and vehicle insurance. At any instance I had a question about an urgent situation, the office team provided comprehensive guidance. This past week, Jada continued that valued support with my concern of a hazardous tree on an adjacent common area property leaning towards my property. Not a good situation but a relief to get trusted guidance. Jada listened carefully to my concern and articulated solid path to ensuring good documentation was within my account."
We responded:
"Hi Karen, thank you so much for taking the time to leave such a thoughtful review. We’re glad Melanie Stone State Farm Agency has been a trusted partner for your insurance needs, and we truly appreciate your kind words about Jada’s support.

We’re also sorry to hear about the hazardous tree situation—but it’s reassuring that you felt confident in the guidance and documentation steps we shared. If anything changes or you have additional questions, please don’t hesitate to reach out."
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Family Lobo

July 22, 2026

5  out of  5
rating by Family Lobo
"Rachel Dennis from State Farm is an excellent agent, knowledgable & very helpful. Amazing…how quickly she gets us quotes, info & options. She has helped us now with 2 new homes /cars & policies. Being patient & clear while explaining policies is an art & believe me she has it to a tee! Thank you to Melanie Stone for our insurances since 2020. We highly recommend this great State Farm Insurance agency."
We responded:
"Thanks so much for the fantastic review! We’re really glad Rachel Dennis and our team were able to help you with your insurance needs and explain everything clearly. It means a lot to hear you’ve had such a positive experience with State Farm—especially with new homes/cars.

If there’s ever anything else you need, we’re here for you. Thanks again for your recommendation!"
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Grace Adkins

July 18, 2026

5  out of  5
rating by Grace Adkins
"Super communicative, kept all my interests in mind. I felt so heard throughout the process. Used to have Progressive and wish I had switched sooner!"
We responded:
"Thanks so much, Grace! We really appreciate your review—so happy to hear you felt heard and that our communication made the process easy. If you’d like, we’re always here to help with anything else your policy needs. Thanks again for choosing us!"
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Roy Antoniewicz

July 16, 2026

5  out of  5
rating by Roy Antoniewicz
"The agents at the Melanie Stone agency have been my go to folks for the past few years for my home and auto insurance. Rachel is super professional, personable and detailed. Coming from another state, there are some NCDMV protocols I did not know of. She made sure I was aware of them, one of the reasons I moved to the Melanie Stone agency from another agency that wasn't very client oriented."
We responded:
"Roy, thank you so much for the 5-star review! We truly appreciate your trust in the Melanie Stone State Farm agency for your home and auto insurance over the past few years.

We’re glad Rachel was able to help you navigate the NCDMV protocols when you moved from out of state, and we’re pleased you felt confident and well-informed throughout the process.

If you ever need anything updated or have more questions, we’re always here to help!"
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Michael V.

July 8, 2026

5  out of  5
rating by Michael V.
"Prompt & professional service from Melanie's Agency, especially from Jada Fey. Adding insurance, comparing options, claim management - all moves quickly and correctly with this group."
We responded:
"Hi Michael—thank you for the great 5-star review! We’re glad you found the price right and that you received prompt, professional service from Melanie Stone State Farm, especially Jada Fey. It’s wonderful to hear the additions, option comparisons, and claim management all came together quickly and correctly. We’ll be sure to pass along your feedback to Jada—thanks again for choosing us!"
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Jeff Kaufman

July 8, 2026

5  out of  5
rating by Jeff Kaufman
"I just needed some renter's insurance and was worried it would be a long process, but they made it super easy! I even put in some wrong information and they were super flexible in helping me fix it! Shoutout Roxie Elliott!!!"
We responded:
"Thank you for the review, Jeff! We’re glad we could make getting your renter’s insurance quick and easy. And we truly appreciate the shoutout—Roxie Elliott is awesome, and we’re proud to have her on our team. We’ll be sure to pass along your kind words!"
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Jimbo Harrell

July 6, 2026

5  out of  5
rating by Jimbo Harrell
"Outstanding and very professional customer service!"
We responded:
"Jimbo—thank you for your 5-star review! We truly appreciate you recognizing both our pricing and the level of professionalism from our team. We’re glad you chose us and look forward to serving you again!"
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Trent R

July 1, 2026

5  out of  5
rating by Trent R
"I have had my policies through Melanie Stone since moving to Charlotte. Everyone I have interacted with at this office has been very kind and helpful. Would definitely recommend!"
We responded:
"Hi Trent — thank you so much for the wonderful Google review! We’re glad to hear Melanie Stone and the rest of the team have been very helpful since you moved to Charlotte. We truly appreciate your recommendation and support."
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John Stewart

June 29, 2026

5  out of  5
rating by John Stewart
"I got my homeowners insurance in the mail from another insurer and couldn’t believe how much we were paying…I called Melanie Stones office and spoke to Jayda and within an hour I had a quote that was half what I was paying for insurance…I made the switch right away!!"
We responded:
"John, thank you for the great review! We’re so glad Jada was able to review your current situation and put together a State Farm homeowners quote that saved you money. We really appreciate you choosing to make the switch, and we’re here anytime you need help with your coverage."
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Shari Arney

June 28, 2026

5  out of  5
rating by Shari Arney
"The Melanie Stone State Farm Mutual Insurance Company is
highly professional and friendly too. We are extremely pleased with their personal customer service. Work with highly trained/skilled agents with regard to technical and detailed rental and automobile insurance policies. I have experienced the best advice and help with transferring automobile titles and drivers licenses to North Carolina. Your right choice is The Melanie Stone State Farm Mutual Insurance Company."
We responded:
"Thank you so much for your wonderful review, Shari! We’re thrilled to hear you felt the team was highly professional, friendly, and provided excellent, personalized guidance—especially with your rental and auto policy details and your help transferring your titles and driver’s license to North Carolina.

We truly appreciate your trust and are grateful you chose Melanie Stone State Farm!"
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Carley Leonard

June 26, 2026

5  out of  5
rating by Carley Leonard
"I’ve worked with this team for a few years now and they’re always quick to respond, super helpful and make everything so easy!"
We responded:
"Hi Carley—thank you so much for the 5-star review! We really appreciate you trusting our team for the past few years. We’re glad we could make everything easy and help with a great price. If you ever need anything, we’re here anytime!"