State Farm® Insurance Agent Melanie Stone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rick Palmer
November 27, 2024
5
out of
5
rating by Rick Palmer
"Our move to the Charlotte area has been very busy. We have dealt with many of the team, Melissa, Natalie and Rachel and they have all been very helpful and friendly. Excellent Agency! Thanks for all your help!"
We responded:
"Rick, thank you for your wonderful review! I'm happy to hear that Melissa, Natalie, and Rachel have been so helpful and friendly during your move to Charlotte. We appreciate your kind words and are grateful for the opportunity to assist you. If you need anything else, don't hesitate to reach out."
Ty Wainwright
November 25, 2024
5
out of
5
rating by Ty Wainwright
"Rachel was great to work with! I appreciate all her help :)"
We responded:
"Rachel is indeed a fantastic part of our team, Ty! I'm glad she could assist you so well. We appreciate your kind words and are here for any future needs you might have. Thanks for sharing your experience!"
Clara M.
November 14, 2024
5
out of
5
rating by Clara M.
"The team at Melanie Stone has been so helpful in getting attention on my claim. Thank you Natalie!"
We responded:
"Clara, thank you for your wonderful review! I'm so happy to hear that Natalie and the team were able to assist you with your claim. We truly appreciate your kind words and are always here to help with any future needs. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Phoebe Loetz
October 25, 2024
5
out of
5
rating by Phoebe Loetz
"So thankful for the prompt & professional assistance from this office! After a stressful move to Charlotte, Melissa helped me navigate my new insurance options with ease. 10/10!"
We responded:
"Phoebe, thank you for your wonderful review! I'm so happy Melissa could assist you during your move to Charlotte and make the transition smoother. We're grateful for your kind words and are always here to help with any future insurance needs. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Mike Arthur
October 17, 2024
5
out of
5
rating by Mike Arthur
"I've been a home/auto client with Melanie Stone for years. They are very responsive, helpful and easy to deal with. Love State Farm and this agency! Shout out to Rachel who has always been a pleasure to work with."
We responded:
"Thank you, Mike, for your wonderful review! I'm so happy to hear that you've had such a positive experience with our home and auto services over the years. Rachel will be delighted to know her efforts are appreciated. We're always here to help and make things easy for you. If you ever need anything, don't hesitate to reach out. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Lilly
October 10, 2024
5
out of
5
rating by Lilly
"Shoutout to Roxie at Melanie’s office. Roxie is amazing. Very knowledgeable and always ready to go the extra mile to help. Thank you Roxie, you rock!"
We responded:
"Lilly, thank you for your wonderful review! I'm so happy to hear that Roxie has been able to assist you so effectively. Her dedication and knowledge truly make a difference in our office. We appreciate your kind words and look forward to continuing to serve you! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Trust Authority
October 9, 2024
5
out of
5
rating by Trust Authority
"I am proud to say that I have been with Melanie Stone for years! This fantastic team has always been there for me and my Family, quick to respond and eager to help with all of our needs! Natalie is the greatest! She has always put our best interests first and has been so much more than an agent, but a true friend! We feel so well cared for by this great team! Thank you Melanie, Natalie, Roxy, and Melissa! We love you! Lisa & Rocco"
We responded:
"Thank you, Lisa and Rocco, for your wonderful review! I'm so happy to know that you and your family have felt well cared for by our team over the years. Natalie, Roxy, and Melissa truly appreciate your kind words and are grateful to have built such a strong relationship with you. We're always here to help with all your needs. Thanks again for your continued trust and support! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Andrea Morgan
October 1, 2024
5
out of
5
rating by Andrea Morgan
"This agency has been so helpful and friendly over the years I've been with them in Charlotte. Natalie was always quick to respond to any question or concern, and felt like a friend to rely on in times of need. Highly recommend!"
We responded:
"Andrea, thank you so much for your kind words! I'm happy to hear that our team, especially Natalie, has been able to provide you with the support and friendliness you deserve over the years. We truly value your recommendation and are always here for any future needs or questions you might have. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
J Rollings
September 13, 2024
5
out of
5
rating by J Rollings
"The folks who work in this office are always so kind and helpful. I’ve worked with this office as a customer for 27 yrs now and have only had very positive experiences with them, even when the reason for the experience wasn’t so positive!"
We responded:
"J, thank you for your kind words and for being a loyal customer for 27 years! We're happy to know that our team has consistently provided you with positive experiences, even during challenging times. Your satisfaction is our top priority, and we appreciate your continued trust in our office. If you ever need anything, we're here to help. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
J Rollings
September 13, 2024
5
out of
5
rating by J Rollings
"The folks who work in this office are always so kind and helpful. I’ve worked with this office as a customer for 27 yrs now and have only had very positive experiences with them, even when the reason for the experience wasn’t so positive!"
We responded:
"J, thank you for your kind words and for being a loyal customer for 27 years! We're happy to know that our team has consistently provided you with positive experiences, even during challenging times. Your satisfaction is our top priority, and we appreciate your continued trust in our office. If you ever need anything, we're here to help. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Frank Van Buren
August 15, 2024
5
out of
5
rating by Frank Van Buren
"I have been a happy Melanie Stone client for many years, and I always feel like Melanie and her team, including Natalie and Roxie, are placing my needs and objectives as first priority. They are honest, responsive, professional, courteous and easy to access. Throughout many changes in my life status since becoming a client (fatherhood, divorce, home purchase, new business, etc), they have consistently provided good advice, appropriate policies and excellent service when requested and proactively. Highly recommended!"
We responded:
"Hey Frank, Thanks so much for your kind words and for being with us for so many years. I'm glad to hear that you feel our team, including Natalie and Roxie, has been responsive, professional, and courteous. It's great to know we've been able to support you through all the changes in your life. We're always here to help with any future needs or questions. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
john llamas
August 12, 2024
5
out of
5
rating by john llamas
"Rachel has always been prompt in responding to inquiries. Earlier this year, she helped me review my home coverage and my interest in ensuring adequate coverage in today's economic milieu. Most recently, she assisted me in covering a newly purchased vehicle in about 5 minutes. Melanie has built a fine practice."
We responded:
"John, We appreciate the wonderful review!"
Jennifer Walker
August 2, 2024
5
out of
5
rating by Jennifer Walker
"I had an amazing experience with Rachel, she was very knowledgeable and personable! I would definitely recommend anyone to contact the Melanie Stone office, for their services!"
We responded:
"Hi Jennifer! I'm so glad you had an amazing experience with Rachel! She's truly knowledgeable and personable, and we're grateful to have her on our team. Thanks for recommending our office! If you need anything in the future, don't hesitate to reach out. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Connor H
July 16, 2024
5
out of
5
rating by Connor H
"Personable, helpful, and quick to respond. Great advice and willing to work you through all the processes. It is reassuring to have someone on your side in the insurance world!"
We responded:
"Thank you, Connor, for your kind review! I'm glad to hear you found our advice helpful and the process smooth. I appreciate your trust in our office to guide you through your insurance needs. Please feel free to reach out if you have any questions in the future! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Anne Welch
July 8, 2024
5
out of
5
rating by Anne Welch
"The staff here have been great! Always responsive, courteous and helpful whether I am asking questions, changing a policy or whatever. They guided me through the process of changing vehicles from North Carolina to South Carolina with lots of patience. They helped me locate a place to fix my car window which was broken when I was out of state on vacation. Very pleased with their service!"
We responded:
"Thank you for sharing your experience, Anne! We're glad our team could assist you with changing vehicles and finding a place to fix your car window. We're always here to help with any insurance needs you may have in the future. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Karla Bauer
June 20, 2024
5
out of
5
rating by Karla Bauer
"We have been with State Farm for a long time, moved to Charlotte and Melanie’s agency became our new agency. Everytime we call agency to get assistance, Natalie, Melanie and Roxanne are very helpful, responsive, and make us feel valued. If you need a reliable agency, call them. They are amazing!"
We responded:
"Karla, we are thrilled to hear that our team provided you with amazing service! We are pleased that you feel valued and satisfied with our assistance in Charlotte. If you ever need reliable insurance support, we're here for you! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Ayden Peele
June 14, 2024
5
out of
5
rating by Ayden Peele
"Melanie and her team were great helping me navigate insurance for my new car, 100% recommend."
We responded:
"Ayden, I'm thrilled you found our team helpful in navigating insurance for your new car! We're pleased to have provided you with great service and appreciate your recommendation. If you ever need assistance in the future, we're here for you! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Brodie Levadnuk
May 16, 2024
5
out of
5
rating by Brodie Levadnuk
"Rachel, Melanie and the team have been great. I have been a customer of theirs for years and have always helped me, quickly and with ease. Can't recommend them enough, not only for insurance but they are great people."
We responded:
"Brodie, thank you for your continued support and kind words! I'm pleased to hear that our team has consistently provided you with great service and made your insurance needs easy to manage. We appreciate your recommendation and look forward to assisting you further in the future! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Joshua Baskey
May 15, 2024
5
out of
5
rating by Joshua Baskey
"I have had Melanie Stone as my insurance agent for years, never really needed them besides a move here and there. Recently was in an accident and I could not have been happier with their service. Its so refreshing to have someone just start with making sure I was ok before moving into business. Rachel is the best and so easy to work with and so kind too. Thank you for everything!!"
We responded:
"Joshua, I'm thrilled to hear you had a positive experience with our team, especially Rachel, during your recent accident. We're pleased to have provided you with caring and efficient service. Thank you for your kind words, and we're here for any future insurance needs you may have! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Linda Webb
May 9, 2024
5
out of
5
rating by Linda Webb
"Always very nice and helpful"
We responded:
"Linda, I'm thrilled to hear that you found our team always very nice and helpful! Providing exceptional service is our top priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, please don't hesitate to reach out. Thank you for choosing Melanie Stone - State Farm Insurance Agent, Charlotte, NC."
Nora Gayton
May 9, 2024
5
out of
5
rating by Nora Gayton
"It been a pleasure working with this Team! They are very knowledgeable and gets the job done in a timely manner and I appreciate that."
We responded:
"Nora, we're thrilled to hear you had a great experience with our knowledgeable team! We're pleased to have been able to assist you in a timely manner. Thank you for your kind words, and we look forward to helping you with your insurance needs in the future! Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Derek Bombien
May 8, 2024
5
out of
5
rating by Derek Bombien
"This office has been extremely responsive in addressing any issue my family has encountered and have really enjoyed my close to 20 years with this state farm office!"
We responded:
"Derek, we're thrilled to have had the opportunity to serve you and your family for close to 20 years! Your satisfaction and loyalty mean the world to us, and we're grateful for your kind words. Thank you for choosing our State Farm office for your insurance needs. We look forward to many more years of providing you with excellent service! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Jose Camacho
May 1, 2024
5
out of
5
rating by Jose Camacho
"The best team in town, no complains, super efficient and diligent. They are always on top of everything. Best insurance team."
We responded:
"Thank you for your kind words, Jose! We strive to provide top-notch service and ensure that all your insurance needs are met efficiently. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your trust in our team! - Melanie Stone - State Farm Insurance Agent"
Timothy Bauer
April 13, 2024
5
out of
5
rating by Timothy Bauer
"Such wonderful and friendly service. @Natalie ☺️"
We responded:
"Timothy, thanks for your review and shoutout for Natalie! It's rewarding to hear she provided such fantastic and friendly service. Our team strives to make every interaction top-notch, and we're here for you whenever you need assistance. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Adriana White
April 3, 2024
5
out of
5
rating by Adriana White
"The ladies who work there are extremely knowledgeable, and professional. These ladies always find ways to save me money."
We responded:
"Thank you for the glowing review, Adriana! We're grateful for your kind words and look forward to continuing to provide you with exceptional service. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"