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State Farm® Insurance Agent Melanie Stone

5 out of 5 average rating (111 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Ari Kaplan

May 25, 2023

5  out of  5 rating by Ari Kaplan
"Everyone in the office is always fantastic with me I highly recommend them"

Judy Mannella

May 9, 2023

5  out of  5 rating by Judy Mannella
"State Farm has been a great insurance company to work with. Anytime I need a certificate they take care of it immediately. I just spoke with Rachel Dennis this week and she was so helpful in answering my questions and my request!"

KB Clark

May 4, 2023

5  out of  5 rating by KB Clark
"Melanie is always prompt and knowledgeable with information. She has been our agent for many years."

Leslie Morris

May 1, 2023

5  out of  5 rating by Leslie Morris
"Melissa was very helpful when I needed to get car insurance for my 16 yo daughter and my current insurance company wasn't a fan of insuring kids! She explained everything in great detail and helped me with home insurance as well."

Peter Smith

April 27, 2023

5  out of  5 rating by Peter Smith
"I was super overwhelmed when I had to begin the process to switch providers as I had just moved from a different state. Melanie and her team (the associate I worked with - Melissa Arnold) were extremely helpful, professional, and made this process absolutely stress-free. Looking forward to working with them for years to come. Would recommend to anyone in the area!"

Priscilla Ellis

April 13, 2023

5  out of  5 rating by Priscilla Ellis
"I have been with Melanie Stone for 20 years and so grateful I chose this team. Jake from State Farm, I can make a commercial too🤣. This office has insured everything we own and are always evaluating our needs to see if we need to do more or less to fit our needs. The timely response whenever we need their help is phenomenal. We recently had to reach out and the way Natalie handled our situation was amazing. If you or your family need insurance coverage, Melanie Stone should become your home. They are the best"

Dylan Bauman

March 8, 2023

5  out of  5 rating by Dylan Bauman
"Love working with this team, every time I call whatever I need done happens so fast and easy. They are very efficient and great at what they do!"

Powell

February 24, 2023

5  out of  5 rating by Powell
"Melanie and her team are such a joy to work with. Rachel is always friendly and happy to assist me and my family with our insurance needs."

Emily Daley

February 22, 2023

5  out of  5 rating by Emily Daley
"Working with Melissa at Melanie Stone’s office has been amazing. I moved from out of state and she was extremely helpful in getting my insurance moved over. Not only did she spend time explaining the process of getting my insurance, but she also helped explain what I need to do for my license, registration, and plates as well. Melanie and Melissa truly provide a white glove experience! Could not recommend them more. I look forward to continuing to work with them in the future!"

Sabrina Fernacz

February 21, 2023

5  out of  5 rating by Sabrina Fernacz
"I highly recommend State Farm Insurance Company for all your insurance needs. We just recently switched to State Farm and Melissa was so great to work with, she wasn’t pushy to get our business and when we did switch she made it so easy for us. She talked me through on what to do with our old insurance companies, now we have all our insurance police’s under one roof! Melissa is very pleasant to work with, when she is with a client, she will call you back that day, no waiting around!"

Cookie Hammonds

February 9, 2023

5  out of  5 rating by Cookie Hammonds
"I'm very pleased with my agent Melanie Stone and her staff. Rachel and Natalie go over and beyond for me. They're very kind and extremely helpful. I appreciate them so much. I'm so glad that I have these ladies on my side."

Hector Tamburini

January 26, 2023

5  out of  5 rating by Hector Tamburini
"Great Service . They take the time to explain to you your options . Highly dedicated and professional people, Melissa in particular. I’ll recommend this Agent to friends and Family for sure !"

Shawn Johnson

January 6, 2023

5  out of  5 rating by Shawn Johnson
"Rachel has always been my go to @ Melanie Stones office and she has always done an awesome job for me. She's always very prompt with her responses and get's me what I need in the blink of an eye. I'm very thankful for this office and everything they do."

Mm Noriega

November 14, 2022

5  out of  5 rating by Mm Noriega
"We are so impressed with Melanie Stone’s State Farm agency. Melissa Arnold, an office associate we worked with during our move, was so helpful and made sure that our home and auto policies transitioned smoothly from another state. She responded very quickly to any questions we had, and also provided information before we had even started a policy with their agency to make getting new drivers licenses much easier than it would have been without the valuable information she provided. The rates were very good and Melissa helped us get the right coverage for our needs. She is fun and friendly as well, and made us feel welcome to this new area. We highly recommend Melanie Stone’s State Farm agency."

Ken Schwartz, CPA

November 14, 2022

5  out of  5 rating by Ken Schwartz, CPA
"Very responsive and was able to beat the cost of my prior insurance company by bundling all of my policies. The follow-up communication is very detailed."

Natalie Lee

November 12, 2022

5  out of  5 rating by Natalie Lee
"I absolutely love Melissa Arnold! She is an amazing agent and always willing to help and so great to deal with!! Highly recommend!"

Elici

November 7, 2022

3  out of  5 rating by Elici
"I’ve been with this agent two years now, prices don’t ever go down with State Farm and payments are different sometimes and I don’t understand why. I feel like I’m paying too much and I have tried calling but no answer. I really don’t want to look for a new agent because besides that everything has been okay."

Samantha Picco

October 28, 2022

5  out of  5 rating by Samantha Picco
"I would give my experience with State Farm, specifically with Melanie, a 10/10! From day one, she has been so incredibly helpful and timely when questions or change arises. She even sent me a birthday card! Thank you Melanie & team for the fantastic experience!!!"

Mark Rigsbee

October 26, 2022

5  out of  5 rating by Mark Rigsbee
"I have used Melanie Stone from the very first day she opened the agency. She has helped me with homes, automobiles, life insurance and renters insurance. The speed and professionalism are unmatched. Do yourself and favor and give them a call!"

Nina Houser

October 6, 2022

5  out of  5 rating by Nina Houser
"I have been a customer here for a few years now and have always received amazing, over the top customer service. Natalie, Roxie, Melanie and all the team there always is professional, timely, helpful and easy to work with! Definitely recommend!"

L L

September 9, 2022

5  out of  5 rating by L L
"Worked with Melissa for the bundle and she is super nice, knowledgeable, and patient to work with. Really appreciate it!"

Carlton Merritt

August 4, 2022

5  out of  5 rating by Carlton Merritt
"I have been with Melanie Stone for over 15 years and it has been a wonderful experience. They are fully attentive to all of my insurance needs and their rates are fantastic. Melissa Arnold is the best!!"

Tanya Allen-Smith

August 3, 2022

5  out of  5 rating by Tanya Allen-Smith
"Consider myself very lucky finding Melissa from Melanie Stone's State Farm agency! She has efficiency guided me through my auto and home insurance options every step of the way. Very professional, knowledgeable and personable. I highly recommend you reach out to Melissa for your insurance needs. You'll be pleased!"

Janine Davis

August 1, 2022

5  out of  5 rating by Janine Davis
"My husband and I recently moved from TX to NC. We went with Melanie Stone's agency because of her great reviews - wow, was that one of our best decisions ever!! I was fortunate enough to work with Melissa Arnold throughout our relocation and she was, to put it mildly, simply amazing. She walked me through step by step the entire transition from TX to NC for both our cars and made the process a breeze. Melissa is always responsive, by phone and email. I wonder sometimes when she sleeps! We recently had auto claim to turn in and State Farm did not fail to impress. Pedro, our assigned claim handler, was great to work with and had our claim processed and approved within an hour of me calling it in. Needless to stay, I will be keeping my business with State Farm indefinitely. Melanie has a great group and we have transitioned all of our business to her agency - home, auto, renters and personal. Thank you for the dedicated customer service - you make your policyholders feel like part of the family!"

Jyn H Kosa

July 22, 2022

5  out of  5 rating by Jyn H Kosa
"they are awesome, and very helpful!"