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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Noelle Jaen

September 5, 2023

5  out of  5 rating by Noelle Jaen
"I’ve been a customer of Melanie Stone’s office for about 15 years for my personal and business insurance needs and the service and dedication of her staff is stellar. Roxie, in particular, is the BEST! She always goes above and beyond to ensure that all of my questions and needs are answered and met and trust me I’ve had a lot of questions and needs over the years. She is extremely knowledgeable and experienced which is a huge help when managing multiple lines and policies. I highly recommend this office for all of your personal and business insurance needs. Thank you Roxie for all that you do to keep me straight!"

Kathie Fountain

August 23, 2023

5  out of  5 rating by Kathie Fountain
"I just spoke with Rachael Dennis with State Farm in Ballentyne/ Melanie Stone, agent and she is wonderful! She went out of her way to answer all my questions. She made helpful suggestions and made my follow through easier. Here is the thing, she did all of that even though we have moved to Ga!!! Racheal you rock! Thank you so much. Kathie"

Clay Felker

August 18, 2023

5  out of  5 rating by Clay Felker
"The team have helped me over the years with multiple types of insurance and have been amazing with their assistance every time."

Dan Rutledge

August 9, 2023

5  out of  5 rating by Dan Rutledge
"The team at Melanie Stone's State Farm office is fantastic. Whether by phone or email, they respond quickly and they are happy to answer questions or adjust policies as needed. Roxie has been a huge help numerous times as I've worked through various home/rental/personal item policies. So refreshing to have great customer service!"

Tamara Whitton

July 16, 2023

5  out of  5 rating by Tamara Whitton
"I have been with State farm ever since I was 16 years old !"

Krista Ward

July 14, 2023

5  out of  5 rating by Krista Ward
"Love this team!! We have been working with Melanie and Roxie for years and they are always so attentive and helpful! We are so glad we found them. If you are looking for an insurance agent look no further!"

Ari Kaplan

May 25, 2023

5  out of  5 rating by Ari Kaplan
"Everyone in the office is always fantastic with me I highly recommend them"

Judy Mannella

May 9, 2023

5  out of  5 rating by Judy Mannella
"State Farm has been a great insurance company to work with. Anytime I need a certificate they take care of it immediately. I just spoke with Rachel Dennis this week and she was so helpful in answering my questions and my request!"

KB Clark

May 4, 2023

5  out of  5 rating by KB Clark
"Melanie is always prompt and knowledgeable with information. She has been our agent for many years."

Leslie Morris

May 1, 2023

5  out of  5 rating by Leslie Morris
"Melissa was very helpful when I needed to get car insurance for my 16 yo daughter and my current insurance company wasn't a fan of insuring kids! She explained everything in great detail and helped me with home insurance as well."

Peter Smith

April 27, 2023

5  out of  5 rating by Peter Smith
"I was super overwhelmed when I had to begin the process to switch providers as I had just moved from a different state. Melanie and her team (the associate I worked with - Melissa Arnold) were extremely helpful, professional, and made this process absolutely stress-free. Looking forward to working with them for years to come. Would recommend to anyone in the area!"

Priscilla Ellis

April 13, 2023

5  out of  5 rating by Priscilla Ellis
"I have been with Melanie Stone for 20 years and so grateful I chose this team. Jake from State Farm, I can make a commercial too🤣. This office has insured everything we own and are always evaluating our needs to see if we need to do more or less to fit our needs. The timely response whenever we need their help is phenomenal. We recently had to reach out and the way Natalie handled our situation was amazing. If you or your family need insurance coverage, Melanie Stone should become your home. They are the best"

Dylan Bauman

March 8, 2023

5  out of  5 rating by Dylan Bauman
"Love working with this team, every time I call whatever I need done happens so fast and easy. They are very efficient and great at what they do!"


February 24, 2023

5  out of  5 rating by Powell
"Melanie and her team are such a joy to work with. Rachel is always friendly and happy to assist me and my family with our insurance needs."

Emily Daley

February 22, 2023

5  out of  5 rating by Emily Daley
"Working with Melissa at Melanie Stone’s office has been amazing. I moved from out of state and she was extremely helpful in getting my insurance moved over. Not only did she spend time explaining the process of getting my insurance, but she also helped explain what I need to do for my license, registration, and plates as well. Melanie and Melissa truly provide a white glove experience! Could not recommend them more. I look forward to continuing to work with them in the future!"

Sabrina Fernacz

February 21, 2023

5  out of  5 rating by Sabrina Fernacz
"I highly recommend State Farm Insurance Company for all your insurance needs. We just recently switched to State Farm and Melissa was so great to work with, she wasn’t pushy to get our business and when we did switch she made it so easy for us. She talked me through on what to do with our old insurance companies, now we have all our insurance police’s under one roof! Melissa is very pleasant to work with, when she is with a client, she will call you back that day, no waiting around!"

Cookie Hammonds

February 9, 2023

5  out of  5 rating by Cookie Hammonds
"I'm very pleased with my agent Melanie Stone and her staff. Rachel and Natalie go over and beyond for me. They're very kind and extremely helpful. I appreciate them so much. I'm so glad that I have these ladies on my side."

Hector Tamburini

January 26, 2023

5  out of  5 rating by Hector Tamburini
"Great Service . They take the time to explain to you your options . Highly dedicated and professional people, Melissa in particular. I’ll recommend this Agent to friends and Family for sure !"

Shawn Johnson

January 6, 2023

5  out of  5 rating by Shawn Johnson
"Rachel has always been my go to @ Melanie Stones office and she has always done an awesome job for me. She's always very prompt with her responses and get's me what I need in the blink of an eye. I'm very thankful for this office and everything they do."

Mm Noriega

November 14, 2022

5  out of  5 rating by Mm Noriega
"We are so impressed with Melanie Stone’s State Farm agency. Melissa Arnold, an office associate we worked with during our move, was so helpful and made sure that our home and auto policies transitioned smoothly from another state. She responded very quickly to any questions we had, and also provided information before we had even started a policy with their agency to make getting new drivers licenses much easier than it would have been without the valuable information she provided. The rates were very good and Melissa helped us get the right coverage for our needs. She is fun and friendly as well, and made us feel welcome to this new area. We highly recommend Melanie Stone’s State Farm agency."

Ken Schwartz, CPA

November 14, 2022

5  out of  5 rating by Ken Schwartz, CPA
"Very responsive and was able to beat the cost of my prior insurance company by bundling all of my policies. The follow-up communication is very detailed."

Natalie Lee

November 12, 2022

5  out of  5 rating by Natalie Lee
"I absolutely love Melissa Arnold! She is an amazing agent and always willing to help and so great to deal with!! Highly recommend!"


November 7, 2022

3  out of  5 rating by Elici
"I’ve been with this agent two years now, prices don’t ever go down with State Farm and payments are different sometimes and I don’t understand why. I feel like I’m paying too much and I have tried calling but no answer. I really don’t want to look for a new agent because besides that everything has been okay."

Samantha Picco

October 28, 2022

5  out of  5 rating by Samantha Picco
"I would give my experience with State Farm, specifically with Melanie, a 10/10! From day one, she has been so incredibly helpful and timely when questions or change arises. She even sent me a birthday card! Thank you Melanie & team for the fantastic experience!!!"

Mark Rigsbee

October 26, 2022

5  out of  5 rating by Mark Rigsbee
"I have used Melanie Stone from the very first day she opened the agency. She has helped me with homes, automobiles, life insurance and renters insurance. The speed and professionalism are unmatched. Do yourself and favor and give them a call!"