State Farm® Insurance Agent Melanie Stone
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrea Morgan
October 1, 2024
5
out of
5
rating by Andrea Morgan
"This agency has been so helpful and friendly over the years I've been with them in Charlotte. Natalie was always quick to respond to any question or concern, and felt like a friend to rely on in times of need. Highly recommend!"
We responded:
"Andrea, thank you so much for your kind words! I'm happy to hear that our team, especially Natalie, has been able to provide you with the support and friendliness you deserve over the years. We truly value your recommendation and are always here for any future needs or questions you might have. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
J Rollings
September 13, 2024
5
out of
5
rating by J Rollings
"The folks who work in this office are always so kind and helpful. I’ve worked with this office as a customer for 27 yrs now and have only had very positive experiences with them, even when the reason for the experience wasn’t so positive!"
We responded:
"J, thank you for your kind words and for being a loyal customer for 27 years! We're happy to know that our team has consistently provided you with positive experiences, even during challenging times. Your satisfaction is our top priority, and we appreciate your continued trust in our office. If you ever need anything, we're here to help. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Frank Van Buren
August 15, 2024
5
out of
5
rating by Frank Van Buren
"I have been a happy Melanie Stone client for many years, and I always feel like Melanie and her team, including Natalie and Roxie, are placing my needs and objectives as first priority. They are honest, responsive, professional, courteous and easy to access. Throughout many changes in my life status since becoming a client (fatherhood, divorce, home purchase, new business, etc), they have consistently provided good advice, appropriate policies and excellent service when requested and proactively. Highly recommended!"
We responded:
"Hey Frank, Thanks so much for your kind words and for being with us for so many years. I'm glad to hear that you feel our team, including Natalie and Roxie, has been responsive, professional, and courteous. It's great to know we've been able to support you through all the changes in your life. We're always here to help with any future needs or questions. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
john llamas
August 12, 2024
5
out of
5
rating by john llamas
"Rachel has always been prompt in responding to inquiries. Earlier this year, she helped me review my home coverage and my interest in ensuring adequate coverage in today's economic milieu. Most recently, she assisted me in covering a newly purchased vehicle in about 5 minutes. Melanie has built a fine practice."
We responded:
"John, We appreciate the wonderful review!"
Jennifer Walker
August 2, 2024
5
out of
5
rating by Jennifer Walker
"I had an amazing experience with Rachel, she was very knowledgeable and personable! I would definitely recommend anyone to contact the Melanie Stone office, for their services!"
We responded:
"Hi Jennifer! I'm so glad you had an amazing experience with Rachel! She's truly knowledgeable and personable, and we're grateful to have her on our team. Thanks for recommending our office! If you need anything in the future, don't hesitate to reach out. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Connor H
July 16, 2024
5
out of
5
rating by Connor H
"Personable, helpful, and quick to respond. Great advice and willing to work you through all the processes. It is reassuring to have someone on your side in the insurance world!"
We responded:
"Thank you, Connor, for your kind review! I'm glad to hear you found our advice helpful and the process smooth. I appreciate your trust in our office to guide you through your insurance needs. Please feel free to reach out if you have any questions in the future! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Anne Welch
July 8, 2024
5
out of
5
rating by Anne Welch
"The staff here have been great! Always responsive, courteous and helpful whether I am asking questions, changing a policy or whatever. They guided me through the process of changing vehicles from North Carolina to South Carolina with lots of patience. They helped me locate a place to fix my car window which was broken when I was out of state on vacation. Very pleased with their service!"
We responded:
"Thank you for sharing your experience, Anne! We're glad our team could assist you with changing vehicles and finding a place to fix your car window. We're always here to help with any insurance needs you may have in the future. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Karla Bauer
June 20, 2024
5
out of
5
rating by Karla Bauer
"We have been with State Farm for a long time, moved to Charlotte and Melanie’s agency became our new agency. Everytime we call agency to get assistance, Natalie, Melanie and Roxanne are very helpful, responsive, and make us feel valued. If you need a reliable agency, call them. They are amazing!"
We responded:
"Karla, we are thrilled to hear that our team provided you with amazing service! We are pleased that you feel valued and satisfied with our assistance in Charlotte. If you ever need reliable insurance support, we're here for you! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Ayden Peele
June 14, 2024
5
out of
5
rating by Ayden Peele
"Melanie and her team were great helping me navigate insurance for my new car, 100% recommend."
We responded:
"Ayden, I'm thrilled you found our team helpful in navigating insurance for your new car! We're pleased to have provided you with great service and appreciate your recommendation. If you ever need assistance in the future, we're here for you! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Brodie Levadnuk
May 16, 2024
5
out of
5
rating by Brodie Levadnuk
"Rachel, Melanie and the team have been great. I have been a customer of theirs for years and have always helped me, quickly and with ease. Can't recommend them enough, not only for insurance but they are great people."
We responded:
"Brodie, thank you for your continued support and kind words! I'm pleased to hear that our team has consistently provided you with great service and made your insurance needs easy to manage. We appreciate your recommendation and look forward to assisting you further in the future! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Joshua Baskey
May 15, 2024
5
out of
5
rating by Joshua Baskey
"I have had Melanie Stone as my insurance agent for years, never really needed them besides a move here and there. Recently was in an accident and I could not have been happier with their service. Its so refreshing to have someone just start with making sure I was ok before moving into business. Rachel is the best and so easy to work with and so kind too. Thank you for everything!!"
We responded:
"Joshua, I'm thrilled to hear you had a positive experience with our team, especially Rachel, during your recent accident. We're pleased to have provided you with caring and efficient service. Thank you for your kind words, and we're here for any future insurance needs you may have! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Linda Webb
May 9, 2024
5
out of
5
rating by Linda Webb
"Always very nice and helpful"
We responded:
"Linda, I'm thrilled to hear that you found our team always very nice and helpful! Providing exceptional service is our top priority, and we're grateful for your positive feedback. If you ever need assistance with your insurance needs, please don't hesitate to reach out. Thank you for choosing Melanie Stone - State Farm Insurance Agent, Charlotte, NC."
Nora Gayton
May 9, 2024
5
out of
5
rating by Nora Gayton
"It been a pleasure working with this Team! They are very knowledgeable and gets the job done in a timely manner and I appreciate that."
We responded:
"Nora, we're thrilled to hear you had a great experience with our knowledgeable team! We're pleased to have been able to assist you in a timely manner. Thank you for your kind words, and we look forward to helping you with your insurance needs in the future! Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Derek Bombien
May 8, 2024
5
out of
5
rating by Derek Bombien
"This office has been extremely responsive in addressing any issue my family has encountered and have really enjoyed my close to 20 years with this state farm office!"
We responded:
"Derek, we're thrilled to have had the opportunity to serve you and your family for close to 20 years! Your satisfaction and loyalty mean the world to us, and we're grateful for your kind words. Thank you for choosing our State Farm office for your insurance needs. We look forward to many more years of providing you with excellent service! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Jose Camacho
May 1, 2024
5
out of
5
rating by Jose Camacho
"The best team in town, no complains, super efficient and diligent. They are always on top of everything. Best insurance team."
We responded:
"Thank you for your kind words, Jose! We strive to provide top-notch service and ensure that all your insurance needs are met efficiently. If there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your trust in our team! - Melanie Stone - State Farm Insurance Agent"
Kevin Carpenter
April 16, 2024
5
out of
5
rating by Kevin Carpenter
"I’ve been working with Melanie Stone’s staff at State Farm for around twelve years now and the staff, all of them, are ROCK STARS! Extremely helpful, always responsive, quick to act and super efficient (and accurate)! I highly recommend the Melanie Stone Agency."
We responded:
"It's always a good day when we see a positive review, Kevin! We're thrilled to have left a positive impression and are committed to maintaining your trust! We're honored to have had the chance to serve you. We hope to see you again in the future! - Melanie Stone - State Farm Insurance Agent | Charlotte, NC"
Timothy Bauer
April 13, 2024
5
out of
5
rating by Timothy Bauer
"Such wonderful and friendly service. @Natalie ☺️"
We responded:
"Timothy, thanks for your review and shoutout for Natalie! It's rewarding to hear she provided such fantastic and friendly service. Our team strives to make every interaction top-notch, and we're here for you whenever you need assistance. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Adriana White
April 3, 2024
5
out of
5
rating by Adriana White
"The ladies who work there are extremely knowledgeable, and professional. These ladies always find ways to save me money."
We responded:
"Thank you for the glowing review, Adriana! We're grateful for your kind words and look forward to continuing to provide you with exceptional service. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Kirby Key
March 26, 2024
5
out of
5
rating by Kirby Key
"Melissa Arnold was very friendly and accommodating to my wife and me!"
We responded:
"Thank you for sharing your positive experience with Melissa! We are thrilled to hear that she was friendly and accommodating to you and your wife. Our team at Melanie Stone - State Farm Insurance Agent in Charlotte, NC, is dedicated to providing excellent service to all our clients."
JD Loughlin
March 25, 2024
5
out of
5
rating by JD Loughlin
"Melissa Arnold did a fantastic job listening to our needs and providing us with a product that fit everything we were looking for. She was a pleasure to work with!"
We responded:
"JD, thank you for sharing your positive experience with Melissa! We are thrilled to hear that she provided you with a product that met all your needs. Our team appreciates your kind words and looks forward to continuing to provide excellent service to you. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Steven Y
March 22, 2024
5
out of
5
rating by Steven Y
"Great service! Very professional and efficient!"
We responded:
"Thank you for the glowing review, Steven! We are thrilled to hear that you found our service to be professional and efficient. Our team works hard to provide top-notch assistance, and we appreciate your kind words. We look forward to continuing to serve you with excellence in the future. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Crystal Flowe
March 21, 2024
5
out of
5
rating by Crystal Flowe
"Natalie Caro was awesome and very helpful and informative we are grateful for her time and information she gave us"
We responded:
"Crystal, thank you for your positive feedback about Natalie! We are happy to hear that she provided you with awesome service and valuable information. Thank you for choosing us! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Debbie Hamm
March 19, 2024
5
out of
5
rating by Debbie Hamm
"Always ready to answer questions, rates are good and the kindness is outstanding."
We responded:
"Debbie, we are glad to hear that you find our rates competitive and our service outstanding. Thank you for choosing us to take care of your insurance needs! - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Chris Butera
March 15, 2024
5
out of
5
rating by Chris Butera
"Extremely pleased with the service. Melissa Arnold was the rep we had, and she was very accommodating for quoting insurance with several different options. Policies with ID cards arrived quickly. Monthly bill pay is going smoothly."
We responded:
"Chris, we are thrilled to hear about your positive experience with Melissa and our team. Providing you with multiple insurance options and ensuring a smooth billing process are top priorities for us. We appreciate your kind words and look forward to continuing to serve you. - Melanie Stone - State Farm Insurance Agent, Charlotte, NC"
Tim Frye
March 15, 2024
5
out of
5
rating by Tim Frye
"We have used State Farm for many years for our Automobile and Home Owner Insurance needs. The Staff at Melanie Stone's State Farm Agency have always been very professional and responsive. Special thanks go to Melissa Arnold for helping us update our coverages. We highly recommend Melissa and Melanie's Staff for your insurance needs."
We responded:
"Tim, we are thrilled to hear about your positive experience with Melissa and the rest of our team! Providing professional and responsive service is our top priority, and we are grateful for your recommendation. Thank you for trusting us with your Automobile and Home Owner Insurance needs. Melanie Stone - State Farm Insurance Agent, Charlotte, NC"